☰
FAQs

Everything you need to
know about Blink&Pay

Find quick answers about onboarding, payments, settlements, pricing, and more. Get clear guidance to help your business accept and manage payments effortlessly.

ABOUT PAYMENT GATEWAY

About Payment Gateway

Understand how Blink&Pay works, what it supports, and why it's the most secure & scalable gateway for your business.

ONBOARDING & KYC

Onboarding & KYC

Know everything about KYC, required documents, onboarding time, eligibility & compliance.

PAYMENTS & FEATURES

Payments & Features

Learn about UPI, cards, QR, refunds, subscriptions, integrations & more.

SETTLEMENT & PAYOUTS

Settlement & Payouts

Know about settlement cycles, payout APIs, delays, holds, reports & more.

FEES & COMPLIANCE

Fees, Charges & Compliance

Detailed information about MDR, GST, compliance guidelines, limits & more.

ABOUT PAYMENT GATEWAY

Everything about Blink&Pay Gateway

Understand how Blink&Pay works, what it supports, and why it's the most secure & scalable gateway for your business.

  1. 1.
    Blink&Pay is a secure and scalable payment gateway that enables businesses to accept online payments through UPI, Cards, Netbanking, and more.
  2. 2.
    It securely processes payment information between the customer, bank, and merchant to complete transactions.
  3. 3.
    Any business—startup, SME, enterprise, e-commerce, service provider, or retailer—can use Blink&Pay.
  4. 4.
    UPI, QR, Credit/Debit Cards, Netbanking, Wallets (if enabled), and recurring payments.
  5. 5.
    Yes, Blink&Pay uses bank-grade security, encryption, PCI-DSS compliance, and fraud detection.
  6. 6.
    No. You can also accept payments using payment links, QR codes, and hosted pages.
ONBOARDING & KYC

Smooth onboarding with quick verification

Know everything about KYC, required documents, onboarding time, eligibility & compliance.

  1. 1.
    PAN, Aadhaar/ID proof, GST/shop registration, bank details, and business details.
  2. 2.
    Usually 24–72 working hours depending on document accuracy.
  3. 3.
    Yes, we support both individuals and registered businesses.
  4. 4.
    Only if you want API/XML integration. Not required for payment links or QR.
  5. 5.
    Incorrect documents, mismatched details, non-compliant business category, or unclear images.
  6. 6.
    Yes, incomplete KYC may lead to limited or paused services.
  7. 7.
    Yes, submit updated KYC and proof for verification.
  8. 8.
    Only if the category meets compliance and follows RBI guidelines.
  9. 9.
    Yes, updates are provided via email or dashboard.
  10. 10.
    Email: support@blinkpay.com
    Phone: +91 124 4515222
PAYMENTS & FEATURES

Discover Blink&Pay’s powerful capabilities

Learn about UPI, cards, QR, refunds, subscriptions, integrations & more.

  1. 1.
    UPI, Cards, Netbanking, Dynamic QR, Recurring Payments, and Payment Links.
  2. 2.
    Yes, we support UPI Collect, Intent, Dynamic QR & Static QR.
  3. 3.
    Yes, you can generate links instantly from the dashboard.
  4. 4.
    Yes, UPI AutoPay and Card eMandate (if enabled).
  5. 5.
    Most payments are processed instantly. Card/Bank delays may apply.
  6. 6.
    Yes, full and partial refunds are available via dashboard or APIs.
  7. 7.
    Yes, using APIs, plugins, or hosted checkout pages.
  8. 8.
    A QR that auto-generates a unique transaction amount for each customer.
  9. 9.
    Completely. All card data is tokenized and processed securely.
  10. 10.
    Yes, real-time risk checks and fraud filters are included.
SETTLEMENT & PAYOUTS

Understand Blink&Pay settlements

Know about settlement cycles, payout APIs, delays, holds, reports & more.

  1. 1.
    Standard T+1 / T+2 based on business category.
  2. 2.
    Yes, downloadable reports are available in the dashboard.
  3. 3.
    You can view settlement history and upcoming settlements in real time.
  4. 4.
    Possible bank delay, incorrect KYC, risk hold, or holiday.
  5. 5.
    Yes, optional instant settlement can be enabled for eligible merchants.
  6. 6.
    Not by default, but can be enabled based on use case.
  7. 7.
    Business-to-customer (B2C) bulk payments such as refunds, vendor payments, salaries, etc.
  8. 8.
    Yes, instant payouts via API are available.
  9. 9.
    Usually no, but it depends on your business model.
  10. 10.
    Yes, due to compliance issues, disputes, or suspicious activity.
FEES & COMPLIANCE

Know your charges & regulations

Detailed information about MDR, GST, compliance guidelines, limits & more.

  1. 1.
    Charges vary by volume, payment method, and business type. Custom pricing is available.
  2. 2.
    No, Blink&Pay does not charge setup or maintenance fees.
  3. 3.
    Payment gateway fees are non-refundable, but refund processing itself is free.
  4. 4.
    Yes, 18% GST is applicable on payment gateway fees.
  5. 5.
    Merchant Discount Rate — the fee charged for processing digital payments.
  6. 6.
    Yes, depending on your business type and regulatory thresholds.
  7. 7.
    Yes, Blink&Pay follows all applicable RBI and NPCI regulations.
  8. 8.
    Yes, as required by law and financial regulations.
  9. 9.
    Yes, if enabled and compliant with international regulations.
  10. 10.
    Limits depend on your business risk category and KYC level.